Urgent Communication about Global Household Goods Contract


December 05, 2019

Dear U.S.-Based Moving Industry Professionals:


You may have received this message before. If so, please forward it to your colleagues who might also be interested. We thank you for your help in spreading this important communication.


The U.S. Department of Defense has been moving very quickly to re-engineer the way it procures household goods moving services from the moving industry. Their initiative, called the Global Household Goods Contract (GHC), has already moved to the point that bids have been solicited and the bidding process was closed on Nov. 12. The International Association of Movers (IAM) has significant concerns with the U.S. Transportation Command’s GHC as it is currently written. We believe moving away from the current Defense Personal Property Program (DP3) to one that places the entire U.S. Department of Defense’s household goods program (400,000 shipments annually) into the hands of a single contractor is untenable and will potentially lead to a breakdown in the system.


The transition toward the GHC is scheduled to begin with the announcement of the contract award winner in April 2020. Many within our industry have raised concerns that the 2020 Peak Season could be difficult for servicemembers and their families as the industry deals with the transition to this new concept that will begin its full implementation in February 2021.


The link below takes you to a letter that IAM plans to send to Gen Stephen Lyons, U.S. Transportation Command Commander and architect of the GHC. The letter lays out our concerns with the GHC as currently written, but also with the transition period between the current program and the GHC. The transition is not well thought out by U.S. Transportation Command and we feel may be a disastrous time for servicemembers, their families and industry stakeholders.



We need your company’s support. By signing on to this letter you are indicating to Gen Lyons that your organization supports U.S. Transportation Command taking a step back from the edge. He needs to take time to sit down with the industry to determine what the way ahead should look like and what steps make sense to actually meet the stated goals of the GHC: increase capacity, improve quality and reduce claims in the DOD household good program.


We are looking for one signature per company. If you have questions on how to fill out this form, please contact Carl Weaver at carl.weaver@iamovers.org or by calling his direct line at (571) 351-4776.




Charles White



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