PRIVACY POLICY

This Privacy Policy is designed to assist you in understanding how Marshall Packers and Movers collects, uses & safeguards the personal information you provide as part of email and website communication. Marshall Packers and Movers defines accountability for this Privacy Policy and the responsibility for approval & implementation of this Privacy Policy are the executive management of Marshall Packers and Movers.

Documentation / Communication

This Privacy Policy is documented & communicated to all members within Marshall Packers and Movers & to every customer / vendor via a link to the policy under each employees signature line and this provides easy access to the policy to everyone in communication with Marshall Packers and Movers.

Electronic Communications

This message is covered by the Electronic Communications Privacy Act, Title 18, United States Code, Sections 2510 – 2521 and the information in email messages & in any attachments may be confidential. If you are not the intended recipient of these messages, you must not read, forward, print, copy, disclose, or use in any way the information these messages or any attachments they may contain and if you are not the intended recipient, please notify the sender immediately & delete or destroy all copies of these messages & any attachments. Any views expressed in these messages are those of the individual sender, except where the sender specifically states them to be the views of Marshall Packers and Movers as well as any other use, re-creation, dis-semination, forwarding or copying of this email is strictly prohibited and may be unlawful.

Environmental Protection & Leadership

Marshall Packers and Movers is committed to environmental leadership & we believe that environmental protection is the responsibility of every employee of the company and our policy concerning environmental protection addresses aspects of the company’s operations which can potentially impact the environment. We acknowledge that our share of activity on a global level is limited; however being an industry leader, we recognize that we have an important role to play in encouraging others to reduce their adverse effects on the environment and we will achieve this through continuous innovation of products & services that are beneficial for the environment, whilst having a positive effect on the company’s return on investment. Marshall Packers and Movers sets an example for others to follow, in which we have already succeeded for a majority of our products and services.

Information We Collect and How We Use It

When you visit our website, you may provide Marshall Packers and Movers with (Personal Information) you choose to disclose by contacting Marshall Packers and Movers and / or usage information collected by Marshall Packers and Movers & usage information is typically not visible to you and is collected on an anonymous basis as you & others browse our website (Usage Information).

No Use of Our Website By Persons Under 13

No person under 13 should complete forms on our website.

Usage Information Collected

Our website utilizes a standard technology called “cookies” to collect information about how website is used & “Usage Information” gathered may include the date and time of visits, the website pages viewed, time spent at website, the websites visited just before & just after this website. Usage Information is collected on an aggregate basis without any association to your personal information so that you remain anonymous and if you do not wish to transmit “cookie” information about yourself, you may turn off the cookie function in your web browser; please consult the “Help” section of your browser to correctly do so.

We utilize Usage Information to gather information about websites users & to enhance and design the website to make it easier, faster & friendlier to use. Additionally, cookies help us know information about how many people visit website, when they visit and how they use the website.

What is a Cookie?

A cookie is a small text file that a website can place on your computer’s hard drive in order, for example; to collect information about your activities on the website or to make it possible for you to use an online “shoppingcart” to keep track of items you wish to purchase. The cookie transmits this information back to the website’s computer which generally speaking is the only computer that can read it and most consumers do not know that “cookies” are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening then you can set your browser to warn you when a website attempts to place a “cookie” on your computer.

Sharing Information As Required By Law

We may be required by law or a government agency to disclose both Personal & Usage Information you have provided to Marshall Packers and Movers and will do so if required by law or subpoena.

Security of Personal and Usage Information

Marshall Packers and Movers collects, uses, retains & discloses personal data only for the purpose of facilitating the transportation and storage of our customer’s household goods with personal effects.

Marshall Packers and Movers limits the use of personal information to the purposes defined in this Privacy Policy and for which the customer has provided implicit & explicit consent. Marshall Packers and Movers retains personal information for only as long as necessary or as required by law and thereafter appropriately disposes of such information.

We secure your personal information submitted by you, by using reasonable efforts to prevent unauthorized access or disclosure / accidental loss / destruction. Other communications you may have with Marshall Packers and Movers via email or postal mail may not be secure unless Marshall Packers and Movers advises you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with Marshall Packers and Movers through these means, you are assuming the risk of doing so and Marshall Packers and Movers requests that you do not send or post sensitive information through these means.

Upon request, Marshall Packers and Movers will allow customers access to their personal information (if retained) for review and update.

Quality

Marshall Packers and Movers maintains accurate, complete and relevant personal information only for the purposes as defined in this Privacy Policy.

In addition, in order to provide quality service and as part of the normal course of doing business at various stages of a customer’s move we may share your personal information with the following third parties:

Origin or Destination Movers

Customs Brokers / Agents

Steamship Lines or Airlines

Ground Transportation Companies

All the above third parties are informed & committed to accomplish the elements of this Privacy Policy so we have taken all measures possible to ensure that our supply chain & third parties know, understand and maintain such policy.

Monitoring and Enforcement

Marshall Packers and Movers monitors compliance of it’s Privacy Policy through the following methods:
Annual Review of the Privacy Policy for Relevance to the Current Business Climate
Review of Any Complaints or Disputes on Privacy Related Issues During the Previous 12 Calendar Months
Annual Review of Our Supply Chain and Any Privacy Related Issues
Privacy related complaints and disputes will be escalated to appropriate management for review and resolution so based on this review, one of the following courses of action will be implemented:
A determination will be made if adherence to Marshall Packers and Movers Privacy Policy was met, or if a deviation from the stated Privacy Policy occurred
Based on the review results, a communication will be sent to the customer explaining the decision of management and if applicable, identifying the root cause of the problem and steps taken within Marshall Packers and Movers to prevent the possibility of happening again.

An internal review will be conducted either formally or informally to determine if a change is operational procedure is necessary to improve the Privacy Policy, or to prevent the occurrence from happening again (if applicable).